Privacy Policy
This policy explains what information The Bridge Systems LLC ("The Bridge", "we", "us") collects through our website, forms, phone number and text messages, and how we use it. If you have questions, contact us at contact@thebridgeaisystems.com or (425) 598-8131.
Information we collect
- Information you give us: your name, business name, email, phone number, and anything you write in a form, text, call or email.
- Orders: shipping address and order details when you buy from our shop. Card payments are processed by our payment provider. We do not see or store your full card number.
- Basic website data: your browser type, pages visited and similar technical information, collected through standard website tools.
How we use it
- To reply to your questions and schedule calls.
- To send you text messages you agreed to receive (see our SMS Terms).
- To deliver services and orders, send invoices and provide support.
- To keep our website and systems working and secure.
Text messaging and your mobile number
We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information collected for text messaging is used only to send the messages you agreed to receive and to provide our services. It is shared only with the service providers that deliver those messages for us.
Who we share information with
We share information only with service providers that help us run the business, such as our customer messaging and scheduling platform, email provider, website host and payment processor. They may use it only to provide services to us. We may also share information if the law requires it. We do not sell personal information.
Our clients' customers
When we set up systems for a business (for example an AI front desk), we handle that business's customer information on their behalf and following their instructions. That information belongs to the business. Questions about it should go to that business directly.
How long we keep it
We keep information only as long as we need it for the purposes above, or as the law requires. You can ask us to delete your information at any time.
Your choices
- Texts: reply STOP to any message to stop receiving texts.
- Email: use the unsubscribe link in any marketing email.
- Access or deletion: email us at contact@thebridgeaisystems.com to see, correct or delete your information.
Security
We use reasonable measures to protect your information, including access controls and two-step login on our business accounts. No system is perfectly secure.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
The Bridge Systems LLC
Bellevue, Washington
contact@thebridgeaisystems.com · (425) 598-8131